Helsinki Airport (HEL)

Helsinki Airport now operates as a single integrated terminal with Schengen gates (typically 11–31) extending from the central departures hall and Non-Schengen gates (usually 32–55) branching beyond passport control. The compact footprint means most gate-to-gate walks take 5–15 minutes with moving walkways along the main spine; the furthest Non-Schengen gates in the south pier add about 10 extra minutes from security. All landside services, check-in, and transport links sit in one building, simplifying transfers.

Security has multiple checkpoints directly off the central departures level, including a main checkpoint beside the new arrivals hall and a Fast Track lane for eligible passengers; typical waits hover around 5–15 minutes, spiking during early-morning and late-afternoon bank waves. Non-Schengen departures pass through passport control immediately after security, and eGates speed processing for EU/EEA nationals. Domestic and Schengen passengers proceed straight to the gate once screened.

Arriving Non-Schengen passengers clear passport control before reaching baggage claim, while Schengen arrivals walk straight to reclaim. Customs follows with green/red channels in the shared arrivals hall, and re-check counters for through tickets make interline transfers straightforward. Finnair and other partners offer transfer desks airside for missed or re-routed connections.

Amenities include Finnair Business and Platinum Wing lounges near gates 52 and 50, Plaza Premium Lounge close to gate 40, and multiple cafes, Nordic restaurants, and duty-free stores clustered around the Marketplace and gate areas. Showers are available in several lounges, and free high-speed Wi‑Fi and abundant charging points span the terminal. Landside services include a grocery market, pharmacy, and hotel/sauna access via the connected railway station and bus terminal.

Accessibility is strong with short walking distances, ramps, elevators at each pier, tactile paving, and accessible restrooms across the concourses. Family facilities feature multiple play areas near gates 16, 20, and 32, plus nursing rooms with changing tables near the Marketplace and Non-Schengen gates. Strollers can be borrowed after security, and special assistance desks near check-in provide escorts and mobility support.